Help Center / goCORA Account & Security / Deleting your goCORA account

Deleting your goCORA account

In the app: Settings › goCORA Account › Manage your goCORA account › Delete account

Go to Settings › goCORA Account › Manage your goCORA account and tap Delete account.

Delete account screen
The Delete account screen.
All data erased — please close goCORA
Shown when you also erased this device's data.

Screens are illustrated with the Android layout; Windows and iOS show the same screens with native styling. Red numbers on a picture match the numbered list or the numbers in the caption for that picture.

What is deleted

Your email accounts and the mail stored on this device are not affected unless you tick Also erase all email accounts and data on this device (1). That also removes saved mail-account credentials, cached messages and attachments, contacts, tags, sender lists and AI keys, after which you must close goCORA completely and reopen it. Your email itself always stays with your email provider.

Steps

  1. Read the summary and, if you want, tick the erase box.
  2. Enter your password and tap Delete account.
  3. If you use MFA, enter your 6-digit code and tap Delete account again.
This is permanent and cannot be undone. Deleting your goCORA account does not cancel a subscription or refund a purchase — Premium belongs to your App Store, Google Play or Microsoft Store account. Cancel subscriptions in the store: App Store: Settings › your name › Subscriptions; Google Play: Play Store › profile icon › Payments and subscriptions › Subscriptions; Microsoft Store: account.microsoft.com/services.

If something goes wrong (wrong password, no connection, session expired) goCORA says so and nothing is deleted.