Help Center / Reading & Writing Mail / Reading a message

Reading a message

In the app: Mailbox › tap a message

Tap a message in the Mailbox to open it. The message screen shows the subject, sender, recipient and date, any attachments, and the message itself.

Message screen with numbered callouts
The message screen, numbered below.

Screens are illustrated with the Android layout; Windows and iOS show the same screens with native styling. Red numbers on a picture match the numbered list or the numbers in the caption for that picture.

  1. ↩️ Reply — reply to the sender.
  2. ⏎ Reply All — reply to the sender and everyone else on the message.
  3. ➡️ Forward — starts a new message with the subject prefixed Fwd:; you choose the recipients.
  4. 🚫 Junk — move the message to the Junk folder.
  5. 🗑️ Delete — delete the message.
  6. ⋮ More — the message's other actions (below).
  7. Tag / Apply Tag — tap the coloured tag label or Apply Tag to choose a tag, or Clear Tag to remove it.
  8. Display images — shown when the message contains pictures from the internet, which goCORA blocks by default. See Images & trusted senders.
  9. Attachments — tap an attachment to open it with an app on your device. For a plain text file or a PDF, you're also offered Analyze with AI — see Using AI on a message.

A ✨ icon, next to the toolbar's other buttons, opens this message's AI actions (Summarize, Suggest Reply, Extract details, Translate) — see Using AI on a message.

Moving between messages

Swipe left on the message to open the next message in the list, or right for the previous one. Tap ← (back) to return to the Mailbox.

The ⋮ More menu

The message More menu
The ⋮ More menu.

Screens are illustrated with the Android layout; Windows and iOS show the same screens with native styling. Red numbers on a picture match the numbered list or the numbers in the caption for that picture.

ActionWhat it does
Mark as Read / Mark as UnreadChanges the message's read state.
Flag / UnflagMarks the message as Important (yellow label in the Mailbox) or removes the mark.
DeleteDeletes the message.
Move to FolderMoves the message to a folder you choose (folders you've hidden from the side menu aren't listed). You're taken back to the list straight away while the move finishes in the background; if it fails, an error appears and the message comes back at the next refresh.
Send to JunkMoves the message to Junk.
Blacklist Email / Blacklist DomainBlocks the sender or the sender's domain and moves the message to Junk. See Blacklist & Junk.
Note the difference between Flag in the message's ⋮ menu (marks it Important) and Flag in the Mailbox's select-mode menu (applies a tag).